Check the tape to see if ink is positioned over the drop detect opening.NOTE: The printer should fail the calibration or give System Error 0700xx when Drop detect opening blocked. Close window, and perform another Drop Detect calibration as outlined in previous steps.Place a piece of tape over drop detect sensor hole, pictured in Figure 1 below.Press the ACCESS PENS key, raise window as prompted when pen carriage is positioned at center of the printer.Press the PREVIOUS key until Ready, or Ready for media is displayed. If the Drop detect calibration fails, press ENTER.If the test passes, turn the printer Off and wait approximately 20 seconds before turning the printer On.The printer should display CALIBRATING while performing test. In the Service Test submenu, scroll to Drop det calib and press ENTER.Simultaneously press the ENTER and UP arrow keys to access the Service Test submenu.Press the ENTER key at the STATUS display.If the error re-appears, perform the Drop Detect calibration as instructed below.If no errors are reported on initialization, verify printer functionality by printing several internal prints.Close the window and turn the printer on.After cleaning, wipe dry with a dry lint-free cloth. If encoder strip is not damaged, clean thoroughly using a lint-free cloth dampened with water. Using a lint-free cloth dampened with water, gently wipe each rubber capping boot and wiper until clean.On the top surface of the capping station, locate the four small rectangular rubber-capping boots and rubber wipers.When the pen Carriage is in the center of the printer, turn the printer off and locate the capping station behind the left cover.Press the ACCESS PENS key on the front panel.
#HP UTILITY STATUS UNAVAILABLE DESIGNJET FREE#
If the printer is not covered by a service agreement or contract, notify the customer about parts availability issues that will limit the ability to perform printer repairs. If the customer has a service agreement or contract follow normal contract call logging processes (regardless of parts availability). Since the HP Designjet 650C has been out of production for a number of years, the parts and sub-assemblies may no longer be available to complete the repair. Hewlett-Packard guarantees support for five years after the end of production of its' large format printers. If service call does not resolve the issue, escalate to HSC. If the Customer has a contract, instruct the CE to clean the Service Station. WARNING: Do not dispatch Strep calls for this issue, as the Service Station is no longer available. KRS document number: BPP90062 Last updated: 2 Minimum skill level: 2 Replace the Drop Detect? Interconnect PCA Parts required (part numbers are subject to change)Ĭlean the Capping Station and Encoder Strip
#HP UTILITY STATUS UNAVAILABLE DESIGNJET SERIES#
HP Designjet 650C Series Printers - Service Pens Continue The owners of this website have no affiliation to Hewlett Packard nor do we TWI Designjet Documents library presented here as a courtesy of
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